Fort Myers IT Support Company: Hiring The Right Team To Support Your Organization

Are you considering hiring an IT managed service? If so, read on to discover the most important traits to look for in an IT service provider. Ensuring your IT company has the resources and expertise needed to properly service your company can spell the difference between mediocre service and cutting-edge IT assistance that can drastically boost your bottom line.

Fort Myers IT Support Company

Communication and Teamwork Skills

IT almost certainly plays a huge role in your day-to-day business operations. That’s why you need an IT managed service that will regularly communicate with you about IT operations, possible upgrades, current and future IT challenges, etc. Your IT service provider should be willing to act as part of your team, providing you with honest, up-to-date information while staying abreast of your company’s business developments in order to offer the best IT solutions for your firm.

It’s also important to note that honest IT managed services will never keep your IT information from you. You should be given copies of all your software license numbers and passwords. If these are changed, you should immediately receive the updated information.

The Ability to Stay Abreast of Technology Trends

A good IT managed service won’t just fix IT issues as and when they arise. Instead, they will proactively prepare for future IT challenges to ensure your company has the resources and tools needed to be successful long-term.

Furthermore, it’s wise to find an IT service that stays abreast of technological trends to provide you with advice and practical help with using technology to its full potential. Some of the latest IT trends a good managed service should be familiar with include:

  • Application of multi-cloud environments
  • Automation and AI
  • Telcos/ISVs
  • Applying and securing IoT (Internet of Things)
  • Blockchain
  • As-a-service technologies such as SaaS, PaaS, and IaaS

Putting a Premium on Cybersecurity

The National Cyber Security Center recently reported that cybercriminals are exploiting the coronavirus pandemic to gain access to valuable company data. Unfortunately, the current remote operations set-up that most companies use to protect their workers can give cybercriminals a way into the company network as home computers and networks that employees use are typically not as secure as in-office, company devices. Nonetheless, the end of the lockdown period won’t necessarily protect your business from attacks. Last year alone there was a hack every 39 seconds and data breaches exposed more than four billion records in the first half of 2019 alone.

Every single business needs IT experts who take proactive measures to prevent breaches. Such measures not only include setting up and monitoring endpoint security and next-generation firewall software but also regularly updating software programs, replacing software approaching the end-of-life stage, and providing ongoing cybersecurity training to staff members. Furthermore, the IT managed service should work with a business to create a disaster recovery and business continuity plan that will protect a business from ruin should a cyberattack occur.

Why Pulse Technology As Your Fort Myers IT Support Company?

Pulse Technology Solutions is a Fort Myers IT support company with additional offices in San Juan, Puerto Rico, and St. Thomas, U.S. Virgin Islands. Our team specializes in offering the cutting-edge, customized IT advice, solutions, and support you need to move your business forward. We work with healthcare agencies, manufacturing companies, the travel/tourism industry, NGOs, real estate agencies, law firms, and a host of other industries, making it easy for business owners to focus on their core goals rather than repairing, replacing, installing, and maintaining IT hardware and software.

Are you looking for an IT managed service that offers the best technologies, superb customer assistance, and comprehensive, proactive service? If so, get in touch with us at your convenience to learn more or to schedule an appointment at your convenience.