The tourism industry is booming again in the US Virgin Islands. This means that you are booking more guests, maximizing your facilities, and growing your business. Do you have a scalable IT system in place that can handle your business growth and help you maintain a strong network?

Pulse Technology can help you with your data, networking, and connectivity challenges while providing ongoing IT support that enables you to provide premier services and amenities for your guests. Our entire IT team can help you manage your digital assets, your operating systems, and your security so that your entire staff and guests are protected.

Levering Your Hospitality Technology

Your hotel IT is a vast network that comprises large-scale systems, continuous data, communication systems, and, of course, devices and equipment that are suited for your guests. Pulse Technology can help you leverage your technology by targeting the areas that matter most in your operation:

  • Guest comfort and convenience
  • Daily processes and protocols
  • Communications systems
  • Network stability
  • Cloud-based services
  • Business analytics

By partnering with Pulse Technology, we can help you find innovative ways to enhance your guest’s experience while keeping your business moving night and day. We provide insights and analytics on how you can use technology to provide the highest level of user experience (UX) for anyone who accesses your wireless devices, Internet, or internal network.

Improving Hotel Staff Productivity

Your dedicated staff is the reason your hotel or resort is thriving. They work hard to make sure that everything runs smoothly. How successful your team is in doing their job largely depends on how reliable their tools are. This is especially true with the technology they use every day. Pulse Technology can help you empower your staff to be more productive in all areas of their job.

How does your staff use IT to perform tasks?

  • Gathering data
  • Communicating with guests
  • Accessing real-time information
  • Planning events
  • Booking rooms & reserving facilities
  • Online marketing & promotion
  • Ordering products & supplies
  • Security systems

Does your current IT infrastructure help your employees or hinder their productivity? We can meet with you to go over every element of your network from your cloud-based services and managed IT to vendor management, disaster avoidance, hosted email, mobile device management, data backup, and business telephones.

We can create a scalable IT model that boosts your employees’ performance, makes the job easier, and improves their efficiency.

Drone Technology Services

Our high-trained and skilled pilots can capture spectacular footage of your hotel or resort building, landscape, or event. Aerial video footage from Pulse Technology Solutions will give presence and flair to whatever project you have in mind.

  • Outdoor social events
  • Sporting events
  • Outdoor weddings
  • Landscape videos
  • Facility videos

Reliable 24/7 Help Desk

When things go wrong in your hotel, you need to know that you can trust your IT company to respond quickly and find the right solutions to your issues. Pulse Technology offers 24/7 remote and on-site technical services for your hotel or resort. Our experts can troubleshoot your IT issues and use a multi-tiered approach to resolve the problem. You just submit a ticket via phone or email, or the online client portal. We take it from there.

We have the staff, equipment, and procedures necessary to work on all problems small and large. We also integrate preventative measures that keep problems from occurring before they arise. You get complete 24/7 help desk service from professionals you can trust.

Comprehensive Managed It Services

Our managed IT services cover your entire IT infrastructure including your network, servers, storage hardware, platforms, data, apps, and endpoints. Pulse Technology managed IT solutions include these services:

  • Develop a stable, scalable, and dependable network that allows your employees to do their job.
  • Upgrade the right technology for your hotel or resort as needed.
  • IT tools, cabling, and equipment that can monitor your entire network, identify problems, and alert our term when potential issues arise.
  • Ongoing data reports that outline your system’s progress and point out weaknesses or vulnerabilities in your IT infrastructure.
  • Consult with you to help you optimize your system and facility your business growth
  • Virtual servers, desktops, storage devices, applications, and computer networking resources that can simplify your processes, reduce your IT costs, and increase your system efficiency.

Cloud Computer Technology Services

The right cloud service can accommodate your workload and help you keep your critical applications and data secure. A cloud gives you the ability to collaborate and share data across a single platform. You can streamline your processes and increase productivity while simplifying your work.

How does adopting a private cloud infrastructure help your business?

  • All authorized users have access to mission-critical business applications.
  • You have greater control over your infrastructure, applications, and data.
  • You can operate from a secure platform.
  • Your hotel or resort can demonstrate compliance with industry regulations.
  • Team members can draw from a dedicated, centralized source that offers greater performance.

Managed cloud services allow you to host your applications on an isolated network while computing and storing your information in an optimized data environment. You have 24/7 access to all of your data. Cloud-based platforms also allow your products and services to be available to your guests.

Take Advantage of Microsoft Office 365

Microsoft Office 365 is a hosted communications platform that secures your data and keeps your employees connected with reliable access to their email, calendars, and contacts. They have access to Microsoft Exchange from any remote wireless devices.

Pulse Technology IT specialists can install, deploy, and maintain your customized version of Microsoft Exchange. Subscribe to our complete Managed IT Services Solution, and we will include the Microsoft Exchange support you need.

Pulse Technology can help you set up and maintain Microsoft Exchange in the following ways:

  • Security. We’ll handle all monitoring, patches, and upgrades to keep your network secure at all times.
  • Improved functionality. We’ll help you get more from Microsoft Exchange. You can integrate Exchange with your other Microsoft products to turbo-boost your productivity.
  • 99.9% uptime. You benefit from high availability, backup, and disaster recovery, redundancy, and a service-level agreement that guarantees 99.9% uptime.
  • Granular control. You can manage your distribution lists and mailboxes, add and remove users, maintain email compliance regulations, and control the functionality of Exchange.

Contact Pulse Technology Today for Hotel Technology Services

Pulse Technology provides a comprehensive package of IT services to help you boost your productivity, improve your organizational process, and grow your business. We offer complete technology services for businesses in SW Florida, Puerto Rico, St Thomas, and The US Virgin Islands.

To find out more about our products and service or schedule a consultation, call us today at (239) 676-6679. You can also message us on our contact page.