Proactive Maintenance — IT Services Done Differently

We are in this business to help your business meet your organizational objectives and grow.  It’s as simple as that.  We’re driven by the philosophy that if we help local businesses solve their IT issues and maintain an optimal IT working environment, then we will inherently grow along with them.  There is no catch, no gimmick, just experience and best Proactive Maintenance practices that we’ve honed over the years to make the services of work for YOUR business needs.

From the desk of James Ritter, CEO of

Dear Business Owner,

Hello, my name is James Ritter, CEO of .  We’ve been serving the since 2006.  As a business owner, I feel a lot of the same pain points as you.  Just like you, I know how much of a hassle it can be dealing with IT troubles.  It’s expensive; it’s time-consuming… and it’s downright frustrating.  You pay your employees to work, but if their workstations aren’t functioning properly or the server is unreachable, they can’t do their jobs.

Is your current IT support provider causing you headaches?

Does it seem like they are constantly chasing the same problems while your users still can’t get to their work?  Did you know that most of the day-to-day IT issues you experience can be resolved with just a little proactive maintenance?

IT Support doesn’t need to be expensive or frustrating. 

It’s my personal goal to change the way you think about IT support and services. Here’s how:

I will give you two free hours of our PulseCare service to show you that there is a better way to solve those day-to-day issues that plague businesses everywhere of all sizes. 

If you don’t have an issue for us to solve right away, that’s fine; use your two free hours to have us run a full audit on your network infrastructure and map out any weak points – finding issues before they even occur. 

That’s the Difference…proactive maintenance to prevent downtime. 

We don’t wait around for things to break. We keep your business up and running all day, every day. 

Why experience a loss of productivity or get slammed with high computer repair bills?  We want you to expand and grow.

People ask me, “Aren’t you worried about businesses taking advantage of this free service?”  I’ll admit, it happens, although rarely.  Most business owners are honest people who are frustrated with their current IT.  They just want someone they can trust to maintain their infrastructure, so they can focus on what’s really important — driving their business forward. 

I love seeing my clients succeed, hearing that their profits have gone up and their expenses have gone down. 

As my clients grow, my business grows along with them.  It’s in my company’s best interest to provide the best service possible.

I urge you to take advantage of our service, and you’ll see the difference for yourself. We’re the best at what we do, and our level of service is top-notch. 

We’ve worked hard to lay out the best practices, train our talented team, and provide them with the best tools in the industry. 

I want to give you a chance to experience the difference first-hand before you risk your money on a whole new IT company.  Once you’ve tried it and love it, we’ll take great pleasure in welcoming you to the family as another one of our happy, loyal, long-term clients.

Have a fantastic day,
James Ritter

Let’s get started! Your business deserves individualized IT services. Give us a call today at or send an email to to take advantage of James’ kind offer of 2 free hours of our PulseCare service so you can experience our white glove service for yourself.